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This statement covers the services provided by the The Hobby Shop website.
The Data Controller for this website is The Hobby Shop.
The purpose of this statement is to inform users of the hobb-e-mail website, which is managed by The Hobby Shop, about what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users’ privacy.
CONFIDENTIALITY & SECURITY
Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.You have a right to access the personal information we hold about you at any time. If you wish to do this, please put your request in writing to The Hobby Shop.
INFORMATION WE COLLECT FROM VISITORS
Email comments and questions
If you send an enquiry by email it may not always be possible for The Hobby Shop to provide the information requested directly. In such circumstances we may pass your enquiry to another party (eg. supplier, representative, manufacturer, courier) so that they can fulfil your information request.
COOKIES
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.These pieces of information are used to improve services for you through, for example:
  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

OUR USE OF COOKIES
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.These pieces of information are used to improve services for you through, for example:

  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

There are two types of cookie you may encounter when using www.hobb-e-mail.comThese are our own cookies, controlled by us and used to provide information about usage of our site.
PHPSESSID - Temporary cookie used by the server to identify the users session.
sm_sid - Temporary value used by The Hobby Shop’s web system to identify the user. Without this, the system wouldn`t be able to know that the user had anything stored in their shopping list or if they are logged into their account.These cookies are essential and so are compliant with the EU cookie law.
LINKING TO ANOTHER SITE FROM The Hobby Shop WEBSITE
Our website contains links to other sites, mainly those of our suppliers and our Social Networking pages. The Hobby Shop is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave The Hobby Shop website and we encourage you to read the privacy statements on other websites you visit.
CHANGES TO THIS PRIVACY & COOKIES POLICY
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

02/06/12